Terms of service
Terms of Service
These terms explain the rules that apply when you browse, purchase from, or otherwise interact with Generiqo and our online store.
1. Overview and Acceptance
This website is operated by Generiqo. Throughout the site, the terms “we,” “us,” and “our” refer to Generiqo. By visiting our website, purchasing from us, or using any part of our services, you agree to these Terms of Service and all policies referenced here.
If you do not agree to these terms, you should not access or use our services. These terms apply to customers, browsers, vendors, merchants, and contributors of content.
Effective date: September 15, 2026
2. Eligibility and Account Responsibilities
You must have legal capacity to enter into a binding agreement in your jurisdiction or use the services with the involvement and consent of a parent or legal guardian. Certain regulated products may only be purchased, received, installed, or handled by legally eligible and appropriately qualified persons.
You are responsible for keeping account credentials confidential and for providing current, complete, and accurate account, billing, and delivery information. Notify us promptly of suspected unauthorized account use.
3. Products and Information
We make reasonable efforts to display product descriptions, specifications, images, colors, availability, and pricing accurately. Screen settings, manufacturer updates, packaging changes, and other factors may cause minor differences.
Product information is provided for general commercial purposes and does not replace manufacturer instructions, safety documentation, professional advice, licensing requirements, or applicable law. We may modify, discontinue, restrict, or limit products and quantities at any time.
4. Regulated and Pressurized Products
Some products may be pressurized, hazardous, regulated, or subject to restrictions concerning sale, transport, storage, installation, recovery, recycling, or disposal. You are responsible for confirming eligibility and complying with all applicable federal, state, and local rules.
Only trained and legally authorized persons should handle or install regulated products. Always follow the manufacturer’s safety documentation. Generiqo may require verification, restrict delivery methods, refuse a transaction, or cancel an order when necessary for safety or legal compliance.
5. Orders and Acceptance
Submitting an order is an offer to purchase. An order confirmation acknowledges receipt but does not guarantee acceptance. We may accept, reject, limit, or cancel an order for reasons including product availability, suspected fraud, pricing errors, delivery restrictions, verification issues, or legal compliance.
If we cancel an order after payment, we will issue a refund for the canceled amount to the original payment method.
6. Prices, Billing, and Payment
Prices are displayed in U.S. dollars unless otherwise stated. Taxes, shipping, handling, hazardous-material charges, or other applicable fees may be added during checkout. We may correct errors or update prices before accepting an order.
You authorize us and our payment providers to charge the payment method submitted for all amounts associated with your order. You represent that the billing information is accurate and that you are authorized to use the selected payment method.
7. Shipping and Delivery
Delivery estimates are not guarantees. Delays may occur because of carriers, weather, address issues, product restrictions, verification, or circumstances outside our reasonable control.
You are responsible for providing a complete and deliverable address and for promptly reviewing tracking information. Certain products cannot be shipped to all locations or by every delivery method. Additional terms in our Shipping Policy also apply.
8. Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy. Return authorization is required before sending an item. Opened, used, installed, discharged, leaking, altered, or otherwise ineligible regulated products may not be returnable.
9. Prohibited Uses
You may not use our website or services:
- For unlawful, fraudulent, deceptive, abusive, or harmful purposes.
- To violate safety, environmental, transportation, licensing, trade, or consumer-protection requirements.
- To transmit malware, interfere with security, scrape protected information, or disrupt the services.
- To impersonate another person or submit false account, payment, certification, or delivery information.
- To infringe intellectual-property, privacy, publicity, or other rights.
We may suspend or terminate access for prohibited conduct.
10. Intellectual Property
The website and its text, graphics, photographs, logos, layout, product presentation, and other content are owned by Generiqo or used with permission and are protected by applicable intellectual-property laws.
You may use the website only for lawful personal shopping and informational purposes. No content may be copied, reproduced, modified, distributed, sold, or commercially exploited without prior written permission.
11. Reviews and User Content
If you submit a review, photo, suggestion, or other content, you confirm that you have the right to submit it and that it is accurate, lawful, and does not violate another person’s rights. You grant Generiqo a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display that content in connection with our business and services.
We may remove content that is unlawful, misleading, abusive, infringing, or unrelated.
12. Third-Party Services and Links
Our services may include third-party platforms, payment services, shipping tools, or links. Third parties operate under their own terms and privacy practices. Generiqo is not responsible for third-party websites, services, content, availability, or conduct.
13. Disclaimer of Warranties
To the fullest extent permitted by law, the website and services are provided on an “as available” basis. We do not guarantee uninterrupted, error-free, or completely secure access. Products remain subject to any express manufacturer warranty and rights that cannot legally be excluded.
Nothing in these terms limits warranties or consumer rights that cannot be waived under applicable law.
14. Limitation of Liability
To the fullest extent permitted by law, Generiqo and its officers, employees, affiliates, agents, contractors, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of, or inability to use, the services or products.
Where liability cannot be excluded, it will be limited only to the extent allowed by applicable law. These limitations do not apply where prohibited.
15. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Generiqo and its affiliates, personnel, and service providers from third-party claims arising from your unlawful use of the services, violation of these terms, or infringement of another party’s rights.
16. Governing Law
These terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law principles. Any mandatory consumer-protection rights available in your place of residence remain unaffected.
17. Severability, Waiver, and Entire Agreement
If a provision is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver. These terms and the policies referenced here constitute the complete agreement concerning your use of our services.
18. Changes to These Terms
We may update these terms to reflect changes to our services, practices, or legal obligations. Updated terms will be posted on this page with a revised effective date. Continued use after an update constitutes acceptance to the extent permitted by law.
Questions About These Terms?
Contact Generiqo for assistance concerning these Terms of Service.
Generiqo
401 SW 158th Ter, Apt 101
Pembroke Pines, FL 33027, United States
support@generiqo.us | +1 (305) 600-7999