Privacy policy
Privacy Policy
Last updated: August 4, 2026
This policy explains how Generiqo collects, uses, and shares personal information when you visit, purchase from, or communicate through our Shopify store.
Information we collect
Depending on your interaction, we may collect contact details, billing and delivery information, order history, communications, device and browser information, IP address, cookie data, and information supplied for customer support, returns, fraud prevention, or warranty service. Payment information is processed by Shopify and applicable payment providers; Generiqo may receive transaction details without receiving full payment credentials.
How we use information
We use information to provide the store, process orders and payments, deliver products, communicate with you, provide support, prevent fraud, secure our services, improve the customer experience, comply with law, and send marketing where permitted. You can unsubscribe from promotional email using the link in the message.
How information is shared
We may share information with Shopify, payment processors, carriers, fulfillment providers, analytics and marketing services, technical vendors, professional advisers, authorities when legally required, and parties involved in a legitimate business transaction. Providers receive information only for relevant services and legal obligations.
Cookies
Our store and service providers use cookies and similar technologies for essential operation, preferences, analytics, security, and advertising where permitted. Available controls depend on your region, browser, and Shopify consent settings.
Retention and security
We retain information for operational, contractual, fraud-prevention, and legal needs. No security method is perfect, but we use reasonable safeguards appropriate to the information and services.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, appeal, or information about certain disclosures, and to opt out of certain targeted advertising or sale/sharing definitions. We may verify your request and may retain information when legally permitted. Authorized agents may be required to provide proof of authority.
Children
Our store is not intended to collect personal information from children below the minimum age applicable in their location. Contact us if you believe a child supplied personal information improperly.
Contact
For privacy questions or requests: support@generiqo.us
Generiqo, 401 SW 158th Ter, Apt 101, Pembroke Pines, FL 33027
+1 (305) 600-7999